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Internet Sales

June 01, 2013 - June 10, 2013
Salary Range:$35,000
Employment Type:Full Time
Location:Toyota of Turnersville
Description:Automotive internet sales of new and used car inventory.
Duties:Engages, and offers assistance or direction to any customer who inquires about vehicles assigned to the dealership over the internet. Sells and delivers a minimum of 9 units per month. Satisfies the transportation needs of new-vehicle purchasers. Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Explains fully product performance, application, and benefits to prospects. Describes all optional equipment available for customer purchase. Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive. Utilizes dealership sales control and follow-up system. Exhibits high level of commitment to customer satisfaction. Knows and understands the federal, state, and local laws which govern retail auto sales. Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. Attends product and sales training courses as requested by sales manager. Keeps abreast of new products, features, accessories, etc., and their benefits to customers. Knows and understands equity and values, and is able to explain depreciation to the customer. Ensures that the sales manager has an opportunity to meet each customer. Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.). Writes complete sales orders and processes paperwork in accordance with established dealership policies. Prepares sold vehicles for customer delivery prior to customer arrival. Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork. Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. Follows up on all post delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met. Other duties may be assigned.
Qualifications:Must possess a minimum of 2 years expierence in retail comission sales.

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